Privacy Policy

1. Introduction

Spot On Websites Pty Ltd (ABN 123 456 789) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By using our website, contacting us, or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, postal address.
• Business information: company name, ABN, industry, website URL.
• Communication records: emails, chat logs, call recordings (where permitted).
• Technical data: IP address, browser type, device information, cookies, usage data.
• Payment information: billing details, transaction history (processed securely via third‑party providers).

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide our digital marketing services and manage client relationships.
• To communicate with you about your project, service updates, or promotional offers (where you have opted in).
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.
• To protect against fraud, unauthorised access, or security issues.

4. Disclosure of Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who need the information to perform their duties.
• Third‑party platforms we use to deliver our services (e.g., hosting providers, email marketing tools, analytics platforms).
• Legal or regulatory authorities when required by law.
• Professional advisors (e.g., lawyers, accountants) for business purposes.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include encryption, access controls, secure storage, and regular security assessments.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you (subject to exceptions under law).
• Request corrections to any inaccurate, incomplete, or outdated information.
• Opt out of marketing communications at any time (use the unsubscribe link in our emails).
• Make a complaint about our handling of your personal information (see Section 9).

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and personalise content. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

Spot On Websites Pty Ltd
Email: hello@spotonwebsites.com.au
Phone: (07) 5607 1263
Address: Shop 6001/19 Robina Town Centre Drive, Robina QLD 4226

If you believe we have not handled your personal information in accordance with the APPs, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Last updated: 22 March 2026